Privacy Policy

Welcome to Triozy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

By accessing or using Triozy, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all our users, ranging from basic account details to data that helps us match you with the right flatmates or housing.

• Personal Identification Information: Name, email address, phone number, and profile picture when you register.
• Profile and Matching Data: Information you voluntarily provide to help us find flatmates or housing, such as lifestyle habits, dietary preferences, budget, and occupation.
• Listings and Content: Details about the rooms, PGs, flats, or marketplace items you list, including photos and descriptions.
• Communications: Messages sent via our secure in-app chat feature between users.
• Location Information: We may collect your precise or approximate location to show you relevant local listings, services (like maids or tiffins), and potential flatmates near you.
• Device and Usage Data: IP address, device type, operating system, and how you interact with our Platform.

2. How We Use Your Information

Triozy uses the collected data for the following purposes:

• To provide, maintain, and improve our Platform.
• To facilitate flatmate matching and display relevant housing or marketplace listings based on your preferences and location.
• To verify accounts and listings to maintain a secure and trusted community.
• To enable user-to-user communication through our secure in-app chat without exposing personal contact details unnecessarily.
• To provide customer support and respond to your inquiries.
• To send administrative information, such as updates, security alerts, and support messages.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

• With Other Users: When you create a profile, post a listing, or interact in the marketplace, other users will see your public profile information (e.g., first name, profile picture, public preferences).
• With Service Providers: We may share data with trusted third-party vendors who assist us in operating our Platform (e.g., cloud hosting, SMS verification, customer support tools).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request that we correct or update your personal data.
• Request that we delete your personal data or your account entirely.
• Opt-out of receiving promotional communications from us.

You can manage your profile and listing details directly within the Triozy app. To request account deletion, please contact our support team.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: